Terms of service

Terms of Service

Mahwush Lifestyle Store

Welcome to Mahwush Lifestyle Store. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order or using our website.

1. General Information

Mahwush Lifestyle Store provides skincare, haircare, wellness, and lifestyle products through our online platform.

By using our website, you confirm that:

  • You are at least 12 years old or using the website under parental supervision.
  • You agree to follow all applicable laws and regulations.
  • You will not misuse our services or website.

We reserve the right to modify or update these Terms of Service at any time without prior notice.

2. Products & Availability

We aim to ensure all product descriptions, images, prices, and availability are accurate. However:

  • Product colors may slightly vary due to print settings or photography.
  • Handmade or natural products may have slight variations in appearance or texture.
  • Availability may change without notice.

Mahwush reserves the right to discontinue products or limit quantities at any time.

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • Payments must be completed using approved payment methods.
  • Orders may be canceled if fraudulent, suspicious, or incomplete information is detected.

Mahwush reserves the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

We aim to process and deliver orders within the estimated timeframe. However:

  • Delivery times may vary depending on location, courier services, holidays, or unforeseen circumstances.
  • Mahwush is not responsible for delays caused by third-party delivery services.

Customers are responsible for providing accurate shipping information.

5. Returns & Exchanges

For hygiene and safety reasons, skincare, haircare, oils, soaps, and personal care products are generally non-returnable unless:

  • The product arrived damaged,
  • The wrong product was delivered,
  • Or the item is defective upon arrival.

Customers must contact us within 7 days of receiving the order with proof of the issue.

Mahwush reserves the right to approve or reject return requests after review.

6. Product Usage Disclaimer

Our products are intended for personal care and cosmetic use only.

Please note:

  • Results may vary from person to person.
  • Customers should perform a patch test before full use.
  • Discontinue use immediately if irritation occurs.
  • Our products are not intended to diagnose, treat, cure, or prevent medical conditions.

Customers are responsible for checking ingredient suitability according to personal allergies or sensitivities.

7. Intellectual Property

All website content including:

  • logo,
  • product names,
  • graphics,
  • photographs,
  • text,
  • branding,
  • and designs

are the intellectual property of Mahwush Lifestyle Store and may not be copied, reproduced, or used without written permission.

8. User Conduct

Users may not:

  • Use the website for unlawful purposes,
  • Attempt to disrupt website functionality,
  • Submit false information,
  • Copy or exploit website content commercially,
  • Or engage in harmful or abusive behavior toward the brand or community.

9. Limitation of Liability

Mahwush Lifestyle Store shall not be held liable for:

  • indirect or incidental damages,
  • allergic reactions due to undisclosed sensitivities,
  • misuse of products,
  • or delays caused by external service providers.

Customers use products at their own discretion and responsibility.

10. Privacy

Customer information is handled according to our Privacy Policy. We respect your privacy and aim to protect your personal information responsibly.

11. Governing Law

These Terms of Service shall be governed and interpreted according to the laws applicable in Bangladesh.

12. Contact Information

For questions regarding these Terms of Service, please contact:

Mahwush Lifestyle Store
Website: www.mahwush.com
Email: mahwushlifestyle@gmail.com
Phone: 01786-277110

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service. We highly appreciate your complete cooperation in this regard.